Frequently
Asked Questions |
On
this page we hope to answer
some of the more usual questions
we are asked about our company
and the supply of memorials.
Of course if you have a question
which is not answered here you
can always email, ring or write.
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|
| What
area do you cover? |
| We deliver and erect memorials
over the entire mainland
England & Wales. Our
price is the same wherever
we go, there are no extra
charges for distance. We
can also arrange export |
|
|
| How
long will it take for a
stone to be delivered? |
| Usually delivery is 6-12
weeks to get from order
to erection through gaining
permission from the burial
authorities and production
of the stone. 6 weeks is
an absolute minimum and
we cannot promise a stone
in this time. |
|
|
|
| How
soon after the burial can
a stone be erected? |
| Generally it is wise to
wait at least 6 months to
allow the ground to settle
unless there is a cemetery
beam (long piece of concrete
like a path onto which memorials
are fixed). However this
does not prevent you ordering
within this time and we
offer a 5% discount for
memorials not required for
at least 16 weeks. |
|
|
| I've
seen a stone I like but
I can't find it in your
catalogue can you help me? |
| In almost every case the
answer is yes! We can quote
for any stone from any catalogue
(AND generally delight you
with the price) or from
photographs. |
|
|
| Our
local cemetery has been
laying down alot of 'unsafe'
stones, how will you stop
this happening? |
| All our memorials are
fixed to the NAMM code of
working practice. Using
ground anchors where appropriate |
|
|
| What
about guarantees/insurance? |
| All our stonework is guaranteed
for 10 years (subject to
reasonable conditions) and
in the case of fixing 30
years. We offer very reasonable
insurance cover from the
maket leader, Stoneguard.
|
|
|
| I
would like to see how the
inscription will be laid
out before it is 'set in
stone!' |
| Of course you would. Once
we have approval for the
inscription from the burial
authorities we send you
3 or 4 layouts of what the
stone could look like for
your approval, if you don't
like what you see then the
layout / style can usually
be changed until you are
happy. |
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